Our Services


PACE, Incorporated provides the following services to our customers. Whether you own the equipment you need serviced, or you are a contractor that needs the expertise of factory trained technicians, contact us at 800-849-5260. We can help you in many ways. Please review our Repair Services brochure for more details.

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Cooling Tower Repair


If you want your cooling tower operating at peak performance and to maintain the original OEM performance and certifications, contact PACE to discuss the options that best suit your application. Did you know that replacing your original OEM “PVC Hanging Film Fill” with aftermarket bottom supported PVC pack fill, can:

  • Reduce thermal performance by increasing cold water temperatures up to 17%*
  • Increase drift rates
  • Void CTI Certification
  • Void Factory Mutual Approvals

Most people do not, and installers that utilize the aftermarket products may not tell you. So, insist on OEM components. For more information, visit www.proofinperformance.com.

*Based on test results measuring the approach temperature at SPX CT Development Center on a Model NC8306K operating at 50 hp and flowing 1746 gallons per minute or water. HW/CW/WB conditions were 95/85/78 degrees F.


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Cooling Tower Start-up


When you purchase a cooling tower, you need assurances that the equipment was installed and started in accordance with the manufacturer’s recommendations. PACE offers Factory Authorized Start-up Services for all new Marley Cooling Towers. Request this option on your next purchase. You will receive a completed factory start-up report and be assured that proper procedures were followed.


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Heat Exchangers


PACE, Incorporated’s Service Department is the Alfa Laval Authorized Service Partner for all of North and South Carolina. Our market coverage includes Plate and Frame Heat Exchangers for all HVAC applications and Industrial units with size 6” connection and smaller. Our technicians are factory trained in the disassembly, cleaning, and reassembly of Alfa Laval’s plate heat exchanger products.

Contact us 24 hours a day at 800-849-5260.